Frequently Asked Questions

No, this is included in the price. For frequently asked technical questions, please refer to our forum and knowledge center New updates are included in the price. You will receive a notification as soon as a new update is available.

Of course! New modules are regularly developed within XConstruct. Currently, there are particularly many developments within XFEM4U. New features are added to the software every quarter.

All the software we offer you is developed entirely in the Netherlands by our team of experienced Dutch software engineers, collaborating with several scientists. We have 100% control over our software.

Very future-proof. Our team and shareholders consist of experienced and young people, so that knowledge and experience are transferred to the new generation.

There are no specific system requirements. Current and upcoming program run on all Windows platforms: XP, Vista, Windows 7 (32/64 bits), Windows 8 and Windows 10. A graphics card with OpenGL support is recommended for XFEM4U.

If your account balance becomes too low, you will receive an automatic notification. When you pay online, your account balance is immediately topped up. You will receive your invoice via e-mail. Please see our knowledge center for instructions on how to increase your account balance.

If your analysis credit becomes too low, you will be notified automatically. When you pay online, your account balance is immediately topped up. You will receive your invoice via e-mail. See our knowledge center for a manual on how to increase your account balance.

If the software is not used for more than 1 hour, the calculation credit will not be debited. You only pay for actual use.

You pay by the minute - that is, in real time. The debiting of the account balance takes place at the beginning of each hour. When the application is closed, the remaining unused minutes are tracked. These remaining minutes are deducted the next time the program is started. So you pay per minute that you use the application.

By mainly working efficiently and using modern programming techniques (C# .NET). Our overhead costs are low. We are happy to give this advantage to you.

The cost of the software is increased annually by the European inflation level.

All our programs and future developments use the same analysis credit. It is possible to create multiple users, each with a separate calculation credit.

You are always entitled to free support and assistance. New updates are included in the price and you can use them immediately. The program automatically notifies you when there is a new update.